Privacy policy

This policy explains how Compumatik Inc. (Canada) and Compumatik LLC (United States), each "Compumatik" or "we", handle personal information collected through this website, including text messaging.

Information we collect

• Chat widget: the name, mobile number, email address and messages you choose to give us when you use the chat widget, along with any text messaging consent you select.
• Contact and quote forms: these forms open your own email app with a message addressed to us. We receive what you choose to send, such as your name, company, email address and message.
• Technical data: our web server may keep standard logs, such as IP address, browser type and pages requested. The chat widget may use cookies or similar browser storage to work properly.

How we use it

• To answer your questions and provide quotes and services.
• To send text messages you have agreed to receive.
• To operate and secure this website and meet our legal obligations.

Text messaging (SMS)

• You receive marketing text messages from us only if you give your express consent through the separate, optional marketing checkbox in our chat widget.
• Messages may include promotions, offers, service announcements and updates. Message frequency varies. Message and data rates may apply.
• Consent is not a condition of purchase.
• Reply STOP at any time to unsubscribe, or HELP for help. You can also contact us using the details below.

We do not sell, rent or share your mobile number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Mobile information is shared only with service providers that help us deliver messages, as described below.

Who we share information with

We do not sell your personal information. We share it only as needed with:

• Service providers working on our behalf, including LeadConnector, which operates our chat widget and text messaging, and the telecommunications carriers that deliver messages.
• Google Fonts, which supplies this website's fonts and receives your IP address when your browser loads them.
• Authorities or other parties when the law requires it.

Some of these providers may process information outside your province or country, where different laws may apply.

How long we keep it, and how we protect it

We keep personal information only as long as needed for the purposes above or as the law requires. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your rights

Subject to applicable law, you can ask to access or correct your personal information, withdraw your consent, or have your information deleted. You also have the right to file a complaint with your local privacy authority.

Contact us

For privacy questions or requests, contact our Privacy Officer, David Abicidan, Vice-President, at info@compumatik.com or 514-990-1416 (Canada) or (305) 404-6123 (United States). You can also write to Compumatik Inc., 6120 ch. de la Côte-Saint-Luc, Montreal, QC H3X 2G9, or Compumatik LLC, 715 S 21st Ave, Hollywood, FL 33020.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.